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Support

This article explains where to get help with remark. Please read through the following guidelines.

Important: before participating in our community, please read our code of conduct. By interacting with this repository, organization, or community you agree to abide by its terms.

Questions about the tecnology

Questions can go to GitHub discussions.

Help us help you! Spend time framing questions and add links and resources. Spending the extra time up front can help save everyone time in the long run. Here are some tips:

  • Read through the documentation
  • Don’t fall for the XY problem
  • Search to find out if a similar question has been asked
  • Try to define what you need help with:
    • Is there something in particular you want to do?
    • What problem are you encountering and what steps have you taken to try and fix it?
    • Is there a concept you don’t understand?
  • Provide sample code or video, if possible
  • Screenshots can help, but if there’s important text such as code or error messages in them, please also provide those as text
  • The more time you put into asking your question, the better we can help you

Other questions

Any other type of question not directly related to technology can be sent to taple@opencanarias.com and we will answer you as soon as possible.